ITPA Student Complaint / Feedback

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By providing detailed information about your complaint, you enable us to thoroughly investigate the matter and take appropriate actions to address it effectively. We value your contribution in helping us improve our services and ensure a positive learning experience for all students.

If you have any questions or require further assistance regarding the complaint process, please do not hesitate to contact our dedicated team for complaint resolution. You can reach us at anytime. We are here to assist you and address any concerns you may have.

Reach out your complaint or feedback to us

At ITPA, we recognize that students may have legitimate concerns or complaints. Your feedback is highly important to us, as we are dedicated to addressing any issues and fostering an optimal learning environment for all. If you have encountered any challenges or difficulties during your enrollment at ITPA Penang & KL, we encourage you to share your concerns using our official complaint form.

We prioritize the satisfaction of our students and consider every complaint to be of utmost importance. Our commitment lies in resolving complaints fairly and promptly. To initiate the complaint process, kindly complete the provided form:

ITPA Contact Information

ITPA Penang

5-5-37, The Promenade, Persiaran Mahsuri,
Bandar Bayan Lepas, 11900 Bayan Lepas,
Penang, Malaysia



No.B-5-9, Block B, Kuchai Exchange,
Jalan Kuchai Maju 13, Kuchai Lama 58200,
Kuala Lumpur, Malaysia


WhatsApp PG & KL +6016 647 4188

+604 611 7588

Working hours
8:15AM - 5:45PM (Mon - Fri)